What is personal data?

Personal data is any data relating to a natural person whose identity is determined or determined,
directly or indirectly, especially based on an identity tag, such as name and identification number,
location data, identifiers in electronic communication networks, or one or more characteristics of his
physical, physiological, genetic, mental, economic, cultural, and social identity.
Personal data processing refers to any action performed with personal data, such as collecting, recording,
rewriting, replicating, copying, transferring, saving, customizing, and deleting.

Data Handler

The handler is a subject that determines the purpose and manner of processing personal data
independently or with other issues.
The data handler for data processing is HEALTHCARE EUROPE DOO RUMA, Potes Rumska petlja 5, 22400
Ruma (hereinafter: HealthCare Europe).

Reasons why we collect data (data processing purpose):

  1. Website www. healthcareeurope.rs
    Suppose you wish to be regularly notified of our company’s activities through the possibility of a
    newsletter application. In that case, we offer you the opportunity to be always and timely informed of all
    news. You only need to leave your email address as personal information to enable you to make this
    application possible.
  2. Employment candidates
    To become part of our team, you need to visit our careers page and leave us information on which we
    can contact you and select you for the desired workplace. Also, in case you want an answer to an
    important question about our services, the easiest way to do that is to leave us your personal
    information, so that we can do so in a timely manner and as soon as possible and to get the information
    to you on time.
  3. cookies/cookies
    In order to ensure that our website and search our websites are functioning as best as possible, we will
    collect data during your visit to our website. For this purpose, we use cookies and Google Analytics, which
    you can find more information about in later lines, as well as using and interacting with our company’s
    social media accounts or using social media platforms to provide the best information about our products
    and services.
    In addition to these purposes, we may be processing personal data for the purpose of negotiating,
    concluding, and fulfilling contracts.
    For these purposes, we may process your basic data (e.g., first and last name, address, contact data, date
    and place of birth, as well as citizenship), identification data (e.g., company registry statements,
    identification card data, signature example), data regarding our business relationship (e.g., payment data,
    information about issued accounts), information about the company’s structure and ownership structure,

photos and videos (e.g., when producing and shipping goods) as well as other data depending on the
specific contractual relationship. It is impossible to provide a complete list of all the personal data that we
process because each can provide different data on their resumes when it comes to the records of
potential job candidates.
Please note that you decide whether or not to provide us with any data. For this reason, when entering
data on a Web site, make sure all fields are required. If you decide to fill in all fields, we guarantee you
the security of all the data and that we will use it only for the purpose for which you gave it to us.
Hereinafter, this Privacy Policy clarifies how Healthcare Europe collects, stores, processes, uses and
transmits your personal data. Data processing is done in accordance with applicable legislation. By using
or accessing our websites, you confirm that you have read with understanding and agree to collect, save,
process, use, and transfer your personal data. Read this Privacy Policy carefully to be more precise about
the main provisions of our policies and practices regarding the data provided and how we will use it. It is
essential to introduce you to the fact that Healthcare Europe sometimes has the property of a handler
and sometimes a personal data processor depending on the purpose of processing. The processor is a
natural or legal person, i.e., an authority that processes personal data on behalf of the handler.
We make sure that every visit you make is safe and secure under all legal regulations, as well as safe
internet use. If, however, you disagree with our policies and practices, your choice will be not to use our
website. By joining, you give consent to use your will of the data provided.

Legal basis for data processing

For some purposes of the processing, we process your personal data based on your consent to process
personal data with prior notification of all relevant aspects of processing. It is important to know that
consent can be withdrawn at any time and without explanation, resulting in further processing.
In some situations, we have a legitimate interest in processing your data, such as when processing is
necessary to prevent fraud or misuse.
We may process your personal data if required by law or if the processing is necessary to protect your life
interests. If we process your personal data when required by law or to protect your life interests, we will
notify you.

Legitimate interest

In order to achieve our business purpose, we process your personal data on the basis of legitimate interest. Of course, we only do so unless your interests or your fundamental rights and freedoms prevail over our legitimate interests. We use legitimate interest to:

  • diagnosed technical problems with the service;
  • maintain your user account, respond to your requests and possible complaints;
  • better understood as users through your behavior, your interests, and your tendencies;
  • protect our business and support our customers;
  • test and develop new products and services and improve existing ones.
  • Identify and protect service users and the service itself from fraud or illegal activities.

By using our services, you agree that certain employees can contact you based on the contact data that you have provided to warn you of certain irregularities in order to diagnose technical problems with the service or in case there is a suspicion that certain fraudulent or illegal activities (e.g., hacking attacks, account downloads, sending inappropriate files, spam, etc.) are attempting to protect them from unwanted consequences. The basis of the processing is our legitimate interest as the owner of the services you access.

You may object to this processing of your personal data at any time. We refer you to the Section of Your Rights for more information about your rights.

Right to use

Access to your data is shared by our employees and only those who need it to meet all your
In certain situations, access to data can be maintained by our external partners to whom we entrust
specific tasks to bring the services we provide to the highest level. This means that we need the help of a
partner for some services–a company entrusted with maintaining our website or a company that ensures
that you have all the necessary and credible information on our social media accounts. All our partners
were elected in a rigorous and careful manner by committing to the Agreement to keep personal data
secret, as well as all business secrets of the company. It is important to understand that this does not
mean that external partners can use your data for their own purposes but only to provide the service
they are engaged in, as explained in the preceding provisions.

Transfer personal data to other countries

Disclosure of data to foreign countries is conducted on the basis of the default level of appropriate
protection of personal data in these countries, in accordance with the law.
If individual Handlers have a headquarters outside the top group of EU and USA countries, data disclosure
would only be possible with the application of article 65 provisions. ZZPL regulates transmission with the
appropriate safeguards in place.

Data Durability

We store the data only as much as we need to achieve the purpose for which you gave us or until your
recall. After that, we will delete or make your data unrecognizable.
We store the data you provide to us when you log on to the newsletter until you log off or deactivate
your user account. You can sign out of the newsletter at any time.
Exceptionally, we may also store your data after the withdrawal of consent or fulfillment of the purpose
in situations where necessary to carry out our legal obligation or to submit, fulfill or defend the lawful

Strict data retention and confidentiality measures

Data security, both for you as a customer and as a user of our services, is the most important thing for us
as a company. In this sense, we are making daily efforts and improving our employees to perform this
segment of work according to the highest world standards.
We will ensure that associates who have access to or process personal data are conscientious and act in
accordance with the content of this Policy, and will adequately inform and train their staff regarding this
Failure to comply with this Policy may be sanctioned by disciplinary measures or even by the termination
of employment.

For this purpose, we are taking all necessary measures, and we can guarantee that your data will be
treated according to the highest world and legal regulations.

Your personal data rights that we process:

1) TRANSPARENCY: When you leave us personal data, we will transparently notify you of the purpose for
which we need specific data, who uses this data, and will provide you with all other information relevant
to processing your data (this right is fulfilled by providing this Notice).

2) RIGHT TO INSIGHT: You have the right to be notified of whether we are processing your personal data,
and if we process it, you have the right, based on the completed insight, to request sleep, update,
update, delete data, as well as an interruption and temporary suspension of processing.
If we process your personal data as handlers – you have the right of us to obtain all the information about
the subject process. If you want to get information about your employer’s processing of your data, you
need to contact the employer, who then holds the position of personal data handler.

3) RIGHT TO UPDATE, UPDATE, AND UPDATE: The processed data should be accurate and complete. You
have the right to correct your incorrect personal data without unnecessary delay or incomplete
replenishment data.

4) RIGHT TO DELETE: You have the right to have your personal data deleted according to the ZZPL. If it is
necessary that we continue to process to carry out our legal obligations (e.g., Law on Accounting and the
like) or for the purpose of filing, achieving, or defending a legal claim, we will erase only some of the data
that we no longer need.

IMPORTANT: If you request the right to delete your personal data and delete your user account, you will
no longer be able to register your account with the same address.

5) RIGHT TO PORTABILITY: If you wish to obtain from us (i) in a structured, commonly used, and
electronically readable form the personal data that you provided to us during registration or (ii) to pass
on to another handler the personal data that you provided to us as a handler, you have the right to ask us
to do so, provided that the processing is based on consent or contract and that processing is done

6) RIGHT TO LIMIT PROCESSING: You have the right to request restrictions on processing your personal
data in certain situations.

7) RIGHT TO OBJECTION: You have the right to object to the processing of your personal data on the basis of legitimate interest. You have the right to object to processing your personal data based on legitimate interest.

8) RIGHT TO ADDRESS THE COMPETENT AUTHORITY: Right to file a complaint with the Commissioner for
access to information of public importance and protection of personal data – Bulevar kralja Aleksandra
no. 15, 11120 Belgrade, telephone: +38111 3408 900, email: office@poverenik.rs.

9) ALL OTHER RIGHTS STIPULATED BY LEGAL REGULATION: The person to whom the data relates can
exercise his rights by referring the request to the email address: office@healthcareeurope.rs.

Regarding the achievement of the above requirements, Healthcare Europe will provide you with all
necessary additional information and assistance in accordance with the conditions and as required by
applicable law.

We will respond to your request as soon as possible and not later than 30 days from the date of receipt of
the request. In the event of complexity or many requests, we may need an additional deadline to
respond to the request. That deadline cannot be longer than 90 days, and we will inform you in

If your request is clearly unfounded or repeated frequently, we may refuse it or charge costs for its
realization. It is considered a common occurrence when you contact us with a request to realize one of
the rights more than once in one year. If you contact us twice or more in one year for the same right, we
will only respond to your request if you have probable cause.

For any information regarding the Privacy Policy or to send requests for updates, updates, deletion, and
disruption of the use of your personal data, you can contact us directly by email:
office@healthcareeurope.rs or by mail to healthcare EUROPE LTD RUMA, Potes Rumska petlja 5, 22400

Consent and revocation of consent

If you have given us consent to the processing, you can undo it at any time. In case you revoke your
consent, we will cease further processing of your personal data and delete that personal data within 90
days from the day you sent the revocation of your consent. Revoking your consent is free, and you can
forward it to the following email address office@healthcareeurope.rs.

What are cookies, and for what purpose are they used?

Cookies, or ‘cookies,’ are information that the website sends to the User’s computer. They usually save
your web page settings, such as your preferred language or address. Later, when you reopen the same
page, the browser sends back cookies, which allow you to display information on the page tailored to
your needs. Also, these cookies are necessary for faster, more efficient access to our page as well as for
its security, enabling you to search faster, simpler, safer, and easier to search! Cookies associated with
social networks provide access to social networks and share content.

Page preview data is saved as log-in files. Each so-called log data record consists of the webpage from
which you accessed our page, IP addresses, times and dates of access to the page, page visitor queries,
HTTP code responses, downloaded amounts of data, information about the browser you are using, and
information about your operating system. Some cookies are temporary and disappear when you turn off
the browser; others are permanent and remain on your computer.

Of course, you can decide not to use cookies at any time during a visit to our or any website. However,
note that in this case, some features and pages will not work as you expect and that you will be denied
the best search capability. You can do this by setting cookies not to be saved on your browser and already
saved. For disabling and deleting cookies, check your internet browser’s Help feature.

What is Google Analytics, and what is it for?

Google Analytics, the official internet tool of the famous Google service, is used to analyze visits and the
quality of use of our websites. This service is provided by Google Inc. (“Google”), which applies cookies
stored on your computer and enables an analysis of our website’s use.

These cookies enable us to improve your user experience and our services according to your wishes or
indicators of how you use our website.

We further emphasize your security by using our websites permanently guaranteed by the high standards
of privacy policies we enforce!

As mentioned above, you can disable cookies from being saved by setting them up on your browser. You
can also prevent the storage of cookie-related data and data related to the Web page you use and
Google’s processing of this data by downloading and installing Browser-Plugin.

Please note that the use of the browser-plugin app is reserved only for some search engines. You must
not deactivate or delete them after installation to continue to be deactivated by Google Analytics.
See the following link for more detailed information about how Google processes your data.

Links to other websites

Please note that our website may contain links to other websites whose content is not always owned by
us. These links are posted on our page exclusively for additional information and easier handling of the
users themselves. We do not edit their content and bear no responsibility for editing them, content, and

Processing data on social networks

Protecting our followers and our employees comes first, so we reserve the right to delete, i.e., to report
offensive and illegal statements and commercial advertisements, primarily for the protection of the rights
of all our users and employees. Please note that, accordingly, we cannot assume responsibility for
comments and links posted by our followers.

Healthcare Europe uses the following social networks: Facebook, Instagram, Twitter, Linked, and

On our social networks, we process the following data: your comments, videos, photos, likes, reactions to
posts and other notifications, and additional information that you share with us. We process your data
only for the purpose for which you gave it to us or for the purposes for which you published it on our
social network. If necessary, we will share your data on our page and reserve the right to delete it.
We also process your data for the purpose of communicating with you. If you send us a query via social
media, we can direct you to other communication paths that guarantee confidentiality. Note, you always
have the option to send us confidential queries via the email address specified in general information or
through a contact form. Or through our customer service.

Also, our online service does not respond and has nothing to do with the way the data is used by
Facebook itself, as the owner of the platform of these social networks. Nor are the ways in which they
advertise. Also, our company uses Facebook company services in terms of sharing content and promoting
it on social networks in accordance with the capabilities of Facebook itself and its way of doing business
and data collection.

For more information about Facebook’s general privacy practices, visit:
If you are interested in learning more about how the Facebook platform itself collects and stores data,
visit: http://www.facebook.com/help/186325668085084 and

Modifying the Privacy Policy

Healthcare Europe is authorized to update this Privacy Policy from time to time, without prior notice,
with the aim of making changes that have occurred in data processing practices. The revised privacy
policy text will be published on the website and will take effect immediately after publication. Upon
notification of an update to the Privacy Policy, any use of websites will imply that the User has accepted
the changes and has given consent for further use of personal data. By accepting this Policy, you are
obliged to read the Privacy Policy repeatedly to learn about any changes. If you continue to use websites
after changing the Privacy Policy, it is assumed that you have been acquainted with the changes,
understand them, and accept them in their entirety.

If you have any additional questions or doubts, we are at your disposal.

If you have any additional questions and doubts, we are at your disposal.


Potes Rumska petlja 5 22400 Ruma Republic of Serbia